These Terms and Conditions govern your use of the La Colección Residences website and any services, reservations, or communications related to our properties. By accessing or using this website, you agree to be bound by these terms.

This website is intended to provide general information about our residences, services, and hospitality philosophy. All content is for informational purposes only and may be updated, modified, or deleted without prior notice.

Any reservation request made through this website is subject to availability and confirmation. Rates, minimum stays, inclusions, and conditions may vary depending on the season and specific arrangements, and are only confirmed by written acceptance.

All content on this website, including text, images, graphics, logos and design elements, is the property of La Colección Residences or its partners and may not be copied, reproduced or used without prior written authorization.

Although we strive to keep the information up-to-date and accurate, La Colección Residences offers no guarantees regarding the completeness or reliability of the site’s content. Use of the website is at your own risk.

This website may contain links to third-party sites. The Residences Collection is not responsible for the content, policies, or practices of external websites.

These Terms and Conditions are governed by the applicable laws of the United Mexican States. Any dispute will be submitted to the jurisdiction of the competent courts.

In the event that the CLIENT chooses to reserve or purchase any service through the website (https://lacoleccionresidences.com/ ), the CLIENT agrees to the following payment methods: (i) Visa or Mastercard debit and credit cards, and (ii) American Express cards, which will be processed through the Openpay payment gateway, managed by Zavia. The rates published on the website correspond to the total price and include Value Added Tax (VAT). Prior to confirming the purchase, the CLIENT will be required to provide the necessary information for the reservation process, including but not limited to: city of origin, stay dates, number of guests, full names of the guests, email address, and contact phone number. Any request for refunds or returns of contracted services will be subject to the current policies and guidelines of La Colección Residences.